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Return Policy

At our store, we strive to meet your expectations and ensure your complete satisfaction with the products you select. However, if for any reason you are not satisfied with your order, you have the right to return part or all of the products you purchased and request a replacement with other products.

Please note the following terms and conditions for returning products:

  1. The period between the date of delivery of your order and the date of the return request should not exceed 14 calendar days. In cases of exceeding this time frame, we reserve the right to refuse the replacement.
  2. The packaging should not be tampered with and should be in its original (factory) condition.

In case of a return, please follow these steps:

  1. Pack the product in a larger box to protect it during shipment.
  2. Include a document in the package, stating the way you wish to resolve the financial obligation if the product is deemed fit for return.
  3. Ship the package through the courier agency from which you received your order, addressed to our returns department.

Please note that the costs of returning the product are at your expense, unless the product is defective or damaged upon delivery.